active Business Software

GEM CRM

CRM for Government e-Marketplace (GeM) sellers

GEM CRM
8
Key Features
4
Technologies
1 Year Built
Months Built
2023
Year Started

About This Project

GEM CRM is a specialized CRM platform built for sellers operating on the Government e-Marketplace (GeM). It helps businesses manage tenders, track bids, monitor deadlines, handle buyer communication, and organize follow-ups efficiently. Designed to reduce manual tracking and missed opportunities, GEM CRM centralizes all GeM-related sales operations into a single, easy-to-use system. The platform is built from real-world experience gained through GemMaster.in, a GeM consultancy and seller support service. The daily operational challenges, bidding workflows, follow-ups, and seller requirements handled via GemMaster directly influenced the design, features, and practical usability of GEM CRM.

Key Features

GeM tender & bid management
Buyer & department tracking
Bid deadline reminders
Task & follow-up management
Employee management
Employee task tracking
Analytics & performance dashboard
Role-based team access

⚙️ Technologies Used

Laravel Livewire MySql JavaScript

👥 Team Members

👨‍💻

Hitesh Prajapati

author

"Backend Development, Frontend Implementation, CRM Features, Filament Admin Panel"

Key Responsibilities
Full-stack developer
👨‍💻

Raval Maulik

Founder

"Technical Architecture, Code Review, Project Mentoring"

Key Responsibilities
Co-founder & technical advisor
👨‍💻

Prakash Patel

Co-Founder

"Product Strategy, GeM Domain Expertise, Feature Planning, Client Relations"

Key Responsibilities
Product owner and domain expert

Project Details

Started
November 2023
Completed
December 2024
Status
active
Category
Business Software

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